PBX Operator – Full Time – Nights

What You Need:

• High School Diploma or equivalent REQUIRED
• 1 Year Experience as a Dispatcher, Communication Specialist, Customer Service Representative or similar position in a communication or dispatch center REQUIRED
• 2 years experience preferred
• Hospital experience preferred

Skills:

·         Be able to communicate clearly and effectively in English, both verbally and in writing, while performing a variety of tasks.  Intermediate computer skills. Ability to multi-task. Strong customer service skills.  Ability to work under pressure and during emergency situations while reacting quickly to unexpected situations and/or emergencies

What You Will Do:

·               Answer incoming calls to the hospital switchboard in a timely manner, directing calls to the correct location or assisting with needed phone numbers

·               Transfer calls to appropriate departments for problem resolution as needed

·               Implements medical emergency codes via pagers, overhead paging, cell phones, etc.

·               Overhead pages to locate physicians and relay approved information to employees and visitors

·               Codes & Alarms

Additional perks of being a PBX Operator (PRN):

·         A supportive, team environment with outstanding opportunities for growth.

·         Opportunity to contribute to your own 401K

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.           

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