Patient Access Supervisor – FT – Weekdays

Here’s What You Need:

Education

H.S. Diploma or Equivalent REQUIRED

Associate’s Degree preferred

Experience

3 Years related experience REQUIRED

Licenses and Certifications

CHAA – Certified Healthcare Access Associate Upon Hire preferred

CHAM – Certified Healthcare Access Manager Upon Hire preferred

Skills

Typing or PC skills, medical terminology and good organizational skills

What You Will Do:

·         Responsible for performing tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections, patient and family education. Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations.

·         Responsible for maintaining staff’s productivity standards set by the department. this includes pulling reports out of ONTRAC and triaging accounts to even out worklist. Also responsible for maintaining KPI’s as set forth by the department.

·         Responsible for reviewing patient account errors and denials that pertain to the Insurance Verification’s Department. Also providing guidance to staff, which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate.

·         Responsible for maintaining appropriate work schedules., ensures adequate staffing, and takes weekend calls as needed. Completes other duties as assigned.

·         Monitoring Press Ganey Scores and patient comments. Communicate Press Ganey information with staff and communicates improvements needed with employees, ancillary departments and clinical areas. 

Additional Perks of Being a Texas Health Employee:

Benefits include 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

 At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make THR a great place to work.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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