- Strong teamwork and collaboration
- Fast-paced, high volume inbound/outbound calls
- Compassion and empathy to our patients and the Team
- Join an innovative team working towards making healthcare more accessible, integrated, and reliable
- High School Diploma or equivalent (required)
- Related experience in Healthcare environment (strongly preferred)
- Bilingual in English / Spanish (preferred)
- Requires strong customer skills
Good communication skills
Possess a strong work ethic and a high level of professionalism
A team player who handles multiple projects simultaneously in a fast-paced environment
- Delivers care to patients utilizing the Appointment Scheduling Specialist Process
- Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
- Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.
- Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.
- Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned.
- Performs other duties as assigned.
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
Location: Plano, TX US
Job ID: 24012760
Area of Interest: Clerical/Admin
Job Type: Full-time
Facility: Texas Health Physicians Group 9250 Amberton Parkway TX 75243