PBX Operator (Part-Time / Nights)

Qualifications – External

Here’s What You Need:

• High School Diploma or equivalent REQUIRED
• One year of experience as a Dispatcher, Communication Specialist, Customer Service Representative or similar position in a communication or dispatch center REQUIRED
• Two years of Hospital experience (preferred)

What You Will Do:

Routine calls for multiple Texas Health entities via integrated console system.

• Answers incoming calls to the hospital switchboard in a timely manner, directing calls to the correct location or assisting with needed phone numbers.
• Answers questions regarding basic operation of telephone system.
• Transfers calls to appropriate departments for problem resolution as needed.

Paging

• Overhead pages to locate physicians and relay approved information to employees and visitors.
• Documents all page requests either automatically through paging system and/or manually using written records.
• Managing the pager inventory.

Codes & Alarms

• Learns, monitors, acknowledges, and responds to all alarms and codes calmly and in a systematic, defined manner, following all procedures accurately and according to hospital policy.
• Implements medical emergency codes via pagers, overhead paging, cell phones, etc.
• Accurately documents all codes.

Additional Duties

• Additional duties as assigned.

Additional perks of being a Texas Health PBX Operator.

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

As the area’s first acute-care center, we provide a 24/7, 99-bed facility with more than 600 physicians on our medical staff who practice a full range of specialties. From emergency services and outpatient surgery to giving birth and routine check-ups, Texas Health Presbyterian Hospital Flower Mound is committed to comprehensive healthcare. 

Our state-of-the-art facility, coupled with a devoted team of physicians and staff, ensures the delivery of top-tier medical care. Recognized as the Best Hospital in Denton County for 11 consecutive years and designated a Bariatric Center of Excellence, we take pride in our unwavering commitment to excellence. 

Texas Health Presbyterian Hospital Flower Mound is a hospital where employees want to work, physicians want to practice medicine and patients receive exceptional health care. Our core values revolve around respect, integrity, compassion, excellence, and a patient-focused approach to care.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more. 

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org

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