- Strong teamwork and collaboration
- Fast-paced, high volume inbound/outbound calls
- Compassion and empathy to our patients and the team
- Join an innovative team working towards making healthcare more accessible, integrated, and reliable
- High School Diploma or equivalent (required)
- Minimum 1 year Healthcare Scheduling experience in a clinical setting (strongly preferred)
- Bilingual in English / Spanish (preferred)
- Requires strong customer skills.
Good communication skills.
Possess a strong work ethic and a high level of professionalism.
A team player who handles multiple projects simultaneously in a fast paced environment.
- Delivers care to patients utilizing the Appointment Scheduling Specialist Process
- Must be able to work in a fast-paced environment
- Responsible for answering phone calls and scheduling patient appointments.
- Conduct patient pre-certification to ensure coverage for appointments and medical care.
- Schedule tests, procedures, and referral appointments.
- Communicate with patients regarding appointments and instructions for procedures and tests.
- May collect fees such as co-pays / co-insurance.
- Gathers insurance information and patient personal data.
- Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.
- Performs other duties as assigned
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
Location: Dallas, TX US
Job ID: 24012765
Area of Interest: Clerical/Admin
Job Type: Full-time
Facility: Texas Health Physicians Group 9250 Amberton Parkway TX 75243