Birth Registrar PAS – Financial Counseling Services

Here’s What You Need

• High School Diploma or Equivalent required
• 2 years of customer service experience required and
• 1 year of healthcare experience including Medical Records (HIM) preferred
• Experience processing birth certificates preferred
• AOP Certification required within 60 days of hire and
• Texas Birth Registrar Certification required within 60 days of hire and
• Digital Fingerprinting Background Check required within 60 days of hire and
• CPI – Crisis Prevention Intervention Training required within 90 days of hire
• Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
• Excellent data entry, numeric, typing and computer navigational skills, with attention to details. Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs. Exhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills. Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
• Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
• Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.
• Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership.

What You Will Do

• Compassionately and accurately collects required information and identification for timely completion of birth certificate following all necessary steps to ensure validity.
• Clearly and effectively communicates Texas Laws and regulations of paternity to intended parents to ensure understanding and compliance.
• Ensures compliance with state of Texas laws and regulations.
• Obtains completed ImmTrac (Texas Immunization) Registration Form and Social Security Form from parent. Assists parents with paternity paperwork, denials, and information changes.
• Knowledgeable in all areas of birth registration including Surrogacy and Adoption.
• Meets all required deadlines including submitting documentation within 5 days of every birth and can efficiently work in a fast-paced environment.
• Required to utilize multiple software systems in effort to finalize all required documents including but not limited to Epic and Texas Electronic Vital Events Registrar (TxEver).

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.
• A supportive team environment with outstanding opportunities for growth.

Entity Highlights

Texas Health Allen has served our community and the surrounding Collin County areas since 2000. Our 88-bed, acute-care hospital provides quality medical care to patients from Allen, Lucas, Fairview, McKinney, Melissa, Wylie, and nearby communities. 

We specialize in robotic and minimally invasive surgery, advanced cardiology, electrophysiology, orthopedic and spine treatments, as well as comprehensive women’s and infant care. As an Accredited Chest Pain Center and STEMI-receiving facility, over 500 physicians practice across more than 25 specialties at our hospital. 

Texas Health Allen holds multiple certifications, including Joint Commission Gold Seal Certification as a Chest Pain facility, Level II Maternal and NICU designations, and recognition as a Breast Imaging Center of Excellence. The hospital also earned Pathways to Excellence designation and Joint Commission Acute Heart Attack Ready (AHAR) Disease-Specific Certification.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org

#LI-AM1