Appointment Scheduling Specialist – Neurosurgery & Spine Specialists Clinic – Full-Time, Days

Appointment Scheduling Specialist – Neurosurgery & Spine Specialists Clinic – Full-Time, Days
Bring your passion to Texas Health so we are Better + Together
 
Work location:  800 5th Avenue, Suite 500, Fort Worth, TX 76104
Work hours:  Full-time, 40 hours weekly, Monday thru Friday, 8:00am – 5:00pm
 
Neurosurgery & Spine Specialists Clinic Highlights:
  • Positive Company Culture
  • Opportunity to make a positive contribution
  • Opportunity to enhance your goals and values

Here’s What You Need
  • High School Diploma or equivalent (required)
  • 2 years related experience in Healthcare environment (preferred) 
  • High Call Volume Call Center experience (strongly preferred)
  • Requires strong customer skills.
  • Good communication skills.
  • Possess a strong work ethic and a high level of professionalism.
  • A team player who handles multiple projects simultaneously in a fast paced environment.
 
What You Will Do
  • Delivers care to patients utilizing the Appointment Scheduling Specialist Process
  • Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests.
  • May collect fees such as co-pays / co-insurance.
  • Gathers insurance information and patient personal data.
  • Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.
 
Additional perks of being a Texas Health employee
  • Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
  • Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
  • Strong Unit Based Council (UBC).
  • A supportive, team environment with outstanding opportunities for growth.
 
Learn more about our culture, benefits, and recent awards.
 
Entity Highlights:
Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.  
 
THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. 
 
If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!
 
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.   
 
 
#LI-CT1
 

Location: Fort Worth, TX US

Job ID: 25007484

Area of Interest: Clerical/Admin

Job Type: Full-time

Facility: Texas Health Physicians Group 9250 Amberton Parkway TX 75243

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