Guest Relations Attendant
Texas Health Ft. Worth is seeking a Guest Relations Attendant. Is that you?
Work location: Texas Health Fort Worth, 1301 Pennsylvania Ave., Ft. Worth, TX 76104
Work hours: FT, Day’s, 10:30 AM-7:00 PM
Department highlights:
Our department is Volunteer and Guest Services. We assist staff by providing non-clinical support through patient and guest wayfinding, information, deliveries, and any other non-clinical support in the entire hospital which is made up of 6 bed towers, 3 professional buildings or locations, and a free standing ER. Our goal is to provide the consumer a great patient/family/guest experience. We have a great working environment.
Texas Health Harris Methodist Fort Worth
Texas Health Fort Worth is an 851-bed Magnet-designated, full-service hospital serving our community since 1930.
We specialize in cardiovascular care, high-risk obstetrics, gynecology, neurosciences, sports medicine and emergency medicine. Plus, we have certified programs in Advanced Hip & Knee, Brain Tumor, Advanced Spine Care, and Advanced Palliative Care.
Texas Health Fort Worth is Joint Commission-certified as a Comprehensive Cardiac Center, a Comprehensive Stroke Center, a Level I Trauma Center, a designated Magnet hospital and the Best Place to Have a Baby in Tarrant County. We are a top choice in North Texas for emergency services, women’s services, cardiac care and much more.
Here’s What You Need
Education
High school diploma or equivalent required
Experience
One (1) year customer service experience required
Skills
Answer phones, customer service skills
What You Will Do
• Answer incoming telephone calls for patient information and provide walk-up guest with needed patient information.
• Provides visitors with patient information and appropriate directions.
• Requires ability to communicate through listening and verbal skills.
• May require walking visitors to areas to hospital.
• Requires knowledge of facility.
• Increased customer satisfaction
• Communicate information and maintain positive relationship with volunteers and staff.
• Train new volunteers when needed.
Additional perks of being a Texas Health Employee
• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program, as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC)
• A supportive, team environment with outstanding opportunities for growth.
Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent
Awards we’ve won and more.
Do you still have questions or concerns?
Feel free to email your questions to recruitment@texashealth.org.
Location: Fort Worth, TX US
Job ID: 25003352
Area of Interest: Clerical/Admin
Job Type: Full-time
Facility: Texas Health Fort Worth 1301 Pennsylvania Ave TX 76104
