Appointment Scheduling Specialist

Here’s What You Need

Education

·       High School Diploma or equivalent (Required)

Experience

·       2 years related experience in healthcare environment (Preferred)

·        Previous Customer Service experience (Strongly Preferred)

What You Will Do

·       Responsible for answering phone calls and scheduling patient appointments.

·       Conduct patient pre-certification to ensure coverage for appointments and medical care.

·       Schedule tests, procedures, and referral appointments.

·       Communicate with patients regarding appointments and instructions for procedures and tests.

·       May collect fees such as co-pays / co-insurance.

·       Gathers insurance information and patient personal data.

·       Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.

Additional perks of being a Texas Health Physicians Group Appointment Scheduling Specialist

·       Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

·       Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

·       Strong Unit Based Council (UBC).

·       A supportive, team environment with outstanding opportunities for growth.

·       Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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