Medical Office Receptionist – Family Care, Hickory Creek

Here’s What You Need

Education

·         H.S. Diploma or Equivalent (Required)

Experience

·         6 Months Healthcare experience in a clinical setting, or Customer Service experience in a clinical setting or office environment. (Strongly Preferred)

What You Will Do

·         Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

·         Answer phone calls and directs them appropriately.

·         Schedule appointments according to office guideline.

·         Obtain accurate patient and insurance information, collecting copays and deductible amounts. 10%

·         Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

·         Prepare charts for patient appointments making sure all necessary information is complete.

·         Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

·         Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

·         Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.

·         Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.

·         Perform other duties as assigned.

Additional perks of being a Texas Health Physicians Group Medical Office Receptionist

·         Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

·         Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

·         Strong Unit Based Council (UBC).

·         A supportive, team environment with outstanding opportunities for growth.

·         Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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