Mission Control I (Part-Time / Rotating)

Here’s What You Need

• High School Diploma or Equivalent Preferred
• 6 Months Related Experience Preferred
• 6 Months Customer Service Preferred
• 6 months of inventory experience Preferred
• 6 hospital experience Preferred
• Able to move 50 lbs.
• BCLS – Basic Cardiac Life Support prior to providing independent patient care and maintained quarterly Required

What You Will Do

• Deliver patient care equipment, rental equipment, and beds to requesting departments. Also, must maintain par levels for on patient care units.
• Pick up soiled equipment and clean per the manufactures’ IFU.
• Must be able to track equipment in RTLS.
• Assist with battery installations of tracker devices that are low or depleted.
• Assist with adding trackers to new equipment and remove trackers from disposed equipment.
• Send damaged equipment to HTM.
• Assist with upgrade projects as needed.
• Complete work orders by established deadlines.
• Follow all company policies, procedures, and Promise Behaviors.
• Complete other tasks as assigned by leadership.

• Utilizes Real Time Location System (RTLS) to track equipment. Uses system to maintain par levels on units, pick up dirty equipment, track usage of beds and rental equipment.
• Visualizes and tracks other rental equipment as needed. Makes sure equipment usage and other information is communicated to lead/supervisor.
• Transports patient care equipment, supplies, and other applicable supporting items throughout the hospital. The purpose is to supplement the necessary movement of the patient and supplies in an efficient and effective way.
• Prioritizes non-patient care moves to complement patient care moves. Works with the different units for collaboration and excellence.
• Ensures service standards as defined by entity are upheld and scores well on customer satisfaction metrics such as Press Ganey, HCAHPS, and/or Internal Survey.
• 2.5 transports per hour Prioritizes transports based on priority.
• Documents all process (response and completion).
• Ability to make independent decisions while maintaining tact, maturity, and a professional attitude. 
• Excellent verbal communication.  Ability to read, write, speak and understand the English language. 
• Knowledge of Windows/PC helpful. Proactive problem solving; good interpersonal, verbal and written communication skills; advanced computer skills; time management.

Additional perks of being a Texas Health Mission Control I Tech

• Benefits include 401k, Employee Assistance Program (EAP), Discount Programs, as well as other benefits.
• Delivery of high-quality patient care
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

Since 1991, Texas Health Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson, and McKinney. We’re a 386-bed, full-service hospital serving North Texas with incredible care and amazing people. We specialize in emergency medicine and trauma, cardiology, neurosurgery and spine, advanced orthopedics, women’s services, adult and adolescent behavioral health, an adult intensive care unit and state of the art and technologically advanced surgical services. Plus, we’re a Level II Trauma Facility, the only health care facility in Collin County to have achieved both the Level IV NICU and Level IV Maternal facility designation and have a DNV-certified Comprehensive Stroke Program. Texas Health Plano is a four-time Magnet-designated hospital, the only AACN Beacon Gold adult intensive care unit in the DFW area, accredited by the Joint Commission in Hip and Knee Replacement and a Primary Heart Attack Center. We offer top-notch benefits including an on-site childcare center created for working parents. You belong here.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org 

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