Patient Access Services Supervisor – Admitting ER Full Time

Here’s What You Need

• H.S. Diploma or Equivalent required
• Associate’s Degree preferred
• 3 years related experience required
• Experience in Emergency Room (ER), Trauma, or Urgent Care strongly preferred
• CHAA – Certified Healthcare Access Associate preferred
• CHAM – Certified Healthcare Access Manager preferred
• CPI – Crisis Prevention Intervention Training required within 90 days of hire and maintained annually
• Typing or PC skills, medical terminology, and good organizational skills

What You Will Do

• Responsible for performing tasks and training of area in which he or she is assigned.
• Responsible for the design and implementation of system and entity policies related to data collections, patient and family education. Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations. 
• Responsible for maintaining staff’s productivity standards set by the department. this includes pulling reports out of ONTRAC and triaging accounts to even out worklist. Also responsible for maintaining KPI’s as set forth by the department.
• Responsible for reviewing patient account errors and denials that pertain to the Insurance Verification’s Department. Also providing guidance to staff, which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate. 
• Responsible for maintaining appropriate work schedules., ensures adequate staffing, and takes weekend calls as needed. Completes other duties as assigned.
• Monitoring Press Ganey Scores and patient comments. Communicate Press Ganey information with staff and communicates improvements needed with employees, ancillary departments and clinical areas.

Additional perks of being a Texas Health employee:

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment program as well as several other benefits.
• A supportive team environment with outstanding opportunities for growth.

Entity Highlights:

Texas Health Presbyterian Hospital Dallas has been at the forefront of health care in North Texas. We’re an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women’s services, and emergency medicine, we’ve got it. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services. Texas Health Dallas is a Joint Commission-certified Primary Stroke Care Center, a Level I Trauma Center, a Cycle IV Chest Pain Center, and a designated Magnet hospital. We’re a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. You belong here.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org 

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