Medical Office Receptionist Float – Family Care, Rockwall

Here’s What You Need

Education

·         High School Diploma or equivalent (required)

Experience

·         Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (strongly preferred)

What You Will Do

·         Perform patient check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

·         Answer phone calls and directs them appropriately.

·         Schedule appointments according to office guideline.

·         Obtain accurate patient and insurance information, collecting copays and deductible amounts.

·         Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

·         Prepare charts for patient appointments making sure all necessary information is complete.

·         Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

·         Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. 10%

·         Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

·         Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.

Additional perks of being a Texas Health Physicians Group Medical Office Receptionist Float

·         Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

·         Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

·         Strong Unit Based Council (UBC).

·         A supportive, team environment with outstanding opportunities for growth.

·         Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.