- Strong teamwork and collaboration
- Fast-paced, high-volume rooming & incoming/outgoing calls
- Compassion for all patients with a strong emphasis on protecting privacy
- Taking initiative with your team
- High School Diploma or equivalent (required)
- Current Medical Assistant Certification (required) or
- Licensed Vocational Nurse (required)
- ACLS or BLS (preferred)
- Six months Healthcare experience in a Clinical Setting (preferred)
- Knowledge of insurance authorization/billing requirements
- Demonstrated strong customer service and communication skills
- Organizational and time management skills
- Proficient computer skills
- Knowledge of clinic procedures and regulatory requirements
- Possess a strong work ethic and a high level of professionalism
- A team player who handles multiple projects simultaneously in a fast-paced environment
- Delivers care to patients utilizing the Medical Office Clinical Receptionist Process
- Under direct supervision, is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic and may work in back office as needed.
- Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answers phone calls and directs them appropriately.
- Schedules appointments according to office guideline.
- Obtains accurate patient and insurance information, collecting copays and deductible amounts.
- Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepares charts for patient appointments making sure all necessary information is complete.
- Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
- Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
- Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
- Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
- Performs other duties as assigned.
- May be asked to function as a Medical Assistant which includes but is not limited to:
- Draw and collect blood samples from patients and prepare specimens for laboratory analysis, administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration, and perform routine tests such as EKG’s.
- Document plan of care, tests and examination results.
- Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol.
- Keep patient exam rooms stocked, clean and orderly.
- Delivery of patient care that promotes the safety and well-being of all patients, demonstrating excellent customer service while rooming patients, obtaining chief complaint and vitals, handling of specimens, charting visit information and performing injections as needed.
- You may also be responsible for some administrative tasks on an as-needed basis.
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
Location: Fort Worth, TX US
Job ID: 25004092
Area of Interest: Clerical/Admin
Job Type: Full-time
Facility: Texas Health Physicians Group 9250 Amberton Parkway TX 75243