Inpatient Rehab Center Therapy Manager

Job Description

Continuous Improvement
Use benchmark data from internal and external sources to identify opportunities for improvement of care and patient safety
Identify key performance indicators that need to be monitored and evaluated
Develop, monitor and evaluate systems that improve organizational performance
Include department staff in KPI goal setting, strategy development and outcomes analysis

Operations
Plan, organize, and delegate activities as required for the safe, efficient and effective operation of departments/ programs including active participation with other hospital and leadership staff to accomplish this objective
Develop and oversees the implementation of policies, procedures, and standards that direct department/program operations
As required for department/program services, verify that policies, procedures, and standards are consistent with hospital, community and nationally recognized evidence based practice standards and regulatory requirements such as TJC and Medicare
Actively incorporate measures to obtain compliance with regulatory and accreditation standards and requirements

Strategic Planning
Establish priorities for department / program growth and enhancement based on customer need, research findings, and industry trends.
Effectively market services to key stakeholders
Collaborate with other departments/ disciplines in the development, implementation, and evaluation of programs and services
Collaborate with all customer groups (patients, dept/hospital staff, physicians and other customer groups), to meet and exceed needs/expectations
Create maintain a collaborative work environment (patients, physicians, and key stakeholders)
Actively engage customer groups on a regular basis to promote effective relationships and communication with prompt resolution of issues and concerns
Take action on customer satisfaction results to close gaps between actual results and expectations

Fiscal Management
Provide input into the preparation of the operating budget for areas of responsibility
Prepare capital budgets for areas of responsibility
In collaboration with the department management and staff, determine the appropriate number and level of staff, balancing competency, patient needs, patient outcomes, patient safety outcomes and productivity guidelines
Manage the approved budget and adjust strategies as needed to meet budgeting expectations
Regularly communicate with staff and customer groups as appropriate regarding hospital/departmental goals, results and future direction
Advocate for appropriate fiscal and Human Resources to accomplish work/goals for the Department and the Organization

Satisfaction
Collaborates with all customer groups to meet and exceed needs/expectations
Evaluates customer satisfaction on a regular basis to determine gaps in actual results and exceptions, formulating and taking corrective measures as appropriate.

Human Resources
Implement effective recruitment and retention programs for areas of responsibility, taking action as necessary to provide an adequate level of qualified staff
Promote professional growth, development and accountability in staff, students and colleagues
Track and evaluate staff performance and individual development, holding staff accountable for achieving service expectations
Coach and mentor subordinate staff in order to improve their performance and expand responsibilities
Develop and support shared decision-making through the Professional Practice model in order to develop inter/intradepartmental teamwork and team goal accomplishments
Identify leadership talent and actively develops leadership skills
Support diversity objectives of the organization in recruiting and promotion into leadership roles

Patient Assessment/Treatment
Provides therapy assessment and treatment in all levels of care
Documents patient assessment and treatment in a timely manner
Refers patients to other services/programs as needed
Provides age appropriate assessment and intervention
Maintains clinical competency per PBDS standards
Appropriately provides patient and family education

Professional Accountability
Network with peers in State/Region/Nation to share ideas and conduct mutual problem solving
Promote understanding and effective use of organization management theories and research
Establish collegial relationships with physicians, staff and administration
Integrate team-building strategies and principles of group process in iteration with staff
Promote a professional image in demeanor, appearance, attitude and behaviors
Engage in self-performance appraisal on regular basis, identifying areas of strength as well as areas for professional/practice development
Support and promote community health activities among staff and colleagues

Education
Bachelor’s Degree Therapy discipline (i.e. PT, OT or SLP) Required
And
Master’s Degree Business or Healthcare Administration Preferred

Experience
3 Years progressive leadership experience in therapy discipline Required
and
5 Years general experience in therapy discipline Required
Coordinator, Supervisory, or Managerial Experience Preferred 
Inpatient Rehab Experience Preferred 

Licenses and Certifications
PT – Physical Therapist Upon Hire Required
Or
OT – Occupational Therapist Upon Hire Required
Or
SLP – Speech Language Pathology Upon Hire Required
And
BCLS – Basic Cardiac Life Support prior to providing independent patient care and maintained quarterly Required

Skills
Good verbal and written communication skills in English; problem-solving ability; ability to teach others; time management; good interpersonal and customer service skills; knowledge of industry and regulatory standards of affected area such as TJC, Medicare, OSHA, and other standards required of the hospital. Knowledge of continuous improvement and change management techniques; financial analysis, budget process and planning, and familiarity with spreadsheets; emergency preparedness; strategic planning principles.

Why Texas Health? 

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Learn more about our culture, benefits, and recent awards. 

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