Retention Specialist – Administrative Services
Bring your passion to Texas Health so we are Better + Together
Work location: Texas Health Frisco, 12400 N Dallas Parkway, Frisco Texas 75033
Work hours: Full Time, 40 Hours, 8:30am – 5:00pm
Administrative Services highlights:
• Help define who Texas Health Frisco is and where we are going
• Opportunity to form, grow and maintain long-term partnerships with area physicians, providers, staff and the community
• Collaborate with leadership of Texas Health Frisco and our partner, UT Southwestern, focusing on becoming a regional and national referral center
• Participate in activity planning for the hospital
Here’s What You Need
• Three years in healthcare marketing/communications, operations, administration, pharmaceutical or retail sales or related area with Bachelor’s degree required or
• One year in healthcare marketing/communications, operations, administration, pharmaceutical or retail sales or related area with Master’s degree required
• Hospital experience preferred
• Excellent verbal and written communications skills
• Ability to self-motivate
• Advanced problem-solving skills related to customer service or business issues
What You Will Do
· Actively develops/maintains relationships with key physicians on staff as well as their office staff to ensure loyalty and engagement with the entity
· Works in cooperation with system Internal Stakeholder Communications department and entity leadership to implement new communication strategies designed to effectively communicate prioritized messages to key physician groups
· Collaborate with entity leadership and others in the development of communication pieces in support of entity initiatives
· Provides open communication with entity leadership to identify opportunities and communicates improvements to physicians and their office staff
· Actively monitor physician engagement and retention. Collaborates with leadership to develop physician engagement and communications plan to improve results of physician satisfaction
· Plans/coordinates physician engagement and recognition events (ie Doctor’s Day, Networking Events, Office Manager Luncheons) as well as assists in orienting new physicians
· Prepare and present monthly reports, identifying trends, opportunities, and obstacles to the fulfillment of key clinical service lines goals and objectives
Additional perks of being a Texas Health Employee
· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
· Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
· Strong Unit Based Council (UBC).
· A supportive, team environment with outstanding opportunities for growth.
Learn more about our culture, benefits, and recent awards.
Texas Health Frisco is a 93-bed, acute-care, full-service hospital and medical office community offering primary care and multispecialty medicine. Our location in the North DFW area provides convenient care to the residents of Frisco and surrounding areas.
We specialize in women’s services, outpatient surgery, NICU and emergency medicine. Plus, we are a Pathway to Excellence Hospital, Joint Commission certified and we’re a Baby Friendly designated facility.
If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org
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Location: Frisco, TX US
Job ID: 25000658
Area of Interest: Marketing/Public Relations
Job Type: Full-time
Facility: Texas Health Frisco 12400 N Dallas Parkway TX 75033
