Medical Office Front Desk Lead

Here’s What You Need

Education

·       H.S. Diploma or Equivalent (Required)

Experience

·       4 Years Billing experience in a healthcare organization (Required) and

·       4 Years Office experience (Required)

·       Previous Customer Service is (Strongly Preferred)

Skills

·       Demonstrates good understanding of health insurance and medical costs, including coding.

·       Requires strong customer skills.

·       Good communication skills.

·       Proficient computer skills.

·       Excellent organizational skills.

·       Possesses a strong work ethic and a high level of professionalism.

·       A team player who handles multiple projects simultaneously in a fast paced environment.

What You Will Do

·       Act as a team lead to schedule work and ensure timely and accurate billing activities.

·       Coordinate with clinical staff to obtain charge information for all patients.

·       Code procedures performed and diagnosis on charge. Acts as a resource for Practice Managers and Physicians with denials and coding questions.

·       Coordinate copies of medical documentation with physician charges to support billing to third-party payers.

·       Resolve complex patient billing inquiries and problems.

·       Conduct all functions associated with patient check-out including pricing services, collecting payment and scheduling follow-up appointments.

·       Complete payment and benefit verification on all patients in accordance with practice policies.

·       Coordinate scheduling with that of the practitioners’ schedules to ensure proper coverage of patient appointments and out-of-office calls.

·       Work with Practice Manager to facilitate training of new hires and other training initiatives.

·       Perform other duties as assigned.

Additional perks of being a Texas Health Physicians Group Medical Office Front Desk Lead

·       Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

·       Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

·       Strong Unit Based Council (UBC).

·       A supportive, team environment with outstanding opportunities for growth.

·       Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.