Receptionist – Medical Office

Receptionist – Medical Office

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Physicians Group 9250 Amberton Parkway TX 75243

Work hours:  Full-time, 40 hours weekly, Monday thru Friday, 8:00am – 5:00pm

Internal Medicine Residency Clinic Highlights:

• Be a part of our clinic that offers the opportunity to strengthen your skills by working with Internal Medicine Residents in a rewarding, educational environment
• If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!
• Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork
• We pride ourselves in being compassionate and empathic to our patients and team

What Will You Do: 

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. 10%
Answers phone calls and directs them appropriately. 10%
Schedules appointments according to office guideline. 10%
Obtains accurate patient and insurance information, collecting copays and deductible amounts. 10%
Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. 10%
Prepares charts for patient appointments making sure all necessary information is complete. 10%
Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. 10%
Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. 10%
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. 10%
Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. 5%
Performs other duties as assigned. 5%

What You Need: 

Education
H.S. Diploma or Equivalent Req

Experience
6 Months Healthcare experience in a clinical setting, or Customer Service experience in a clinical setting or office environment. Pref