- Join an innovative team working towards making healthcare more accessible, integrated, and reliable
- Our team members have a strong work ethic with positive attitudes and teamwork
- If you enjoy a fast-paced, high volume inbound / outbound call clinic, this is the place for you!
- We pride ourselves in being compassionate and empathic to our patients and team
- High School Diploma or Equivalent (required) and
- 2 Years Clinical experience in EP or Cath Lab in lieu of degree (required) and
- 2 Years Experience in healthcare, life sciences, engineering or technical field preferably in clinic and cardiovascular setting (without Associate’s Degree) and
- Experience in managing clinic and remote device transmission and transferring to EMR system (strongly preferred)
- Bachelor’s Degree Health Science (preferred)
- Associate’s Degree Health Science (required) and
- 1 Year Experience in healthcare, life sciences, engineering or technical field preferably in clinic and cardiovascular setting (with Associate’s Degree) and
- Experience with checking devices in the industry, such as Medtronic, Boston Scientific, Biotronics, etc. (strongly preferred)
- ACLS – Advanced Cardiac Life Support Upon Hire (required) and
- BCLS – Basic Cardiac Life Support Upon Hire (required) and
- IBHRE (International Board of Heart Rhythm Examiners Certification Upon Hire (preferred)
- Excellent interpersonal skills.
- Excellent communications skills and ability to interact with staff and management.
- Proven ability to handle personnel actions and leading others.
- Familiar with standard concepts, practices and procedures within field.
- Possesses a strong work ethic and a high level of professionalism.
- EHR experience
- Prior experience with device management seeing patients through industry, hospital and or clinic setting.
- Delivers care to patients utilizing the Cardiac Device Technician Process
- Will perform device interrogation, interpretation, and reprograms cardiac devices using established protocols set by physicians, working independently.
- Provides Carelink, Merlin, Latitude (remote follow-up) enrollment, education and training to patients and staff to promote accurate and efficient checks.
- Troubleshoots cardiac devices and immediately takes steps to resolve problems, working with physicians as needed.
- Offers potential solutions as applicable to the patient and device programming.
- Document Device Analysis using the EMR system and works collaboratively with physicians and other health care providers to optimize the device for the patient’s condition.
- Conducts post-op wound check by removing bandages following clean technique as outlined by protocol and following implanting physician discharge instructions.
- Educates patient on purpose of device, signs to look for if there is an issue or concern, and provide contract information so patient is informed on process to contact physician, APP and device clinic.
- Educates patient on purpose of device ID card, and keeping with them as provides information if hospitalized , traveling or in an emergency.
- Serves as an effective representative to physicians, APP’s, hospital, device industry and clinic staff regarding devices that have been implanted in the THPG cardiology practices and also may come to us from other practices if patient has relocated.
- Stay current in the knowledge of each manufacturer’s devices (Elective Replacement ( ERI), End of Life (EOL), device recall, and latest technology to check devices in clinic outpatient setting. Performs other duties as assigned.
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
Location: Plano, TX US
Job ID: 25006336
Area of Interest: Allied Health
Job Type: Full-time
Facility: Texas Health Physicians Group 9250 Amberton Parkway TX 75243