Bilingual Appointment Scheduling Specialist – Heart & Vascular Specialists – Full-Time, Days
Bring your passion to Texas Health so we are Better + Together
Work location: 8230 Walnut Hill Lane, Bldg. 3, Suite 220, Dallas, TX 75231
Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am – 5:00pm
Travel: 25% to surrounding clinics as needed (mileage reimbursement provided)
This position will learn check in and check out and will schedule all testing
Heart & Vascular Specialist Department Highlights:
- Strong teamwork and collaboration
- Fast-paced, high volume inbound/outbound calls
- Compassion and empathy to our patients and the Team
- Join an innovative team working towards making healthcare more accessible, integrated, and reliable
Here’s What You Need
- High School Diploma or equivalent (required)
- 2 years related experience in Healthcare environment (preferred)
- Bilingual in English / Korean or English / Spanish (preferred)
- Demonstrated strong customer service and communication skills
- Organizational and time management skills
- Proficient computer skills
- Knowledge of clinic procedures and regulatory requirements
- Possess a strong work ethic and a high level of professionalism
- A team player who handles multiple projects simultaneously in a fast-paced environment
What You Will Do
- Delivers care to patients utilizing the Appointment Scheduling Specialist Process
- Responsible for answering phone calls and scheduling patient appointments
- Conduct patient pre-certification / to ensure coverage for appointments and medical care
- Schedule tests, procedures, and referral appointments
- May collect fees such as co-pays / co-insurance
- Gathers insurance information and patient personal data
- Obtain authorizations / referrals prior to appointments as needed
- Demonstrates positive professional customer service with all patients, staff, and visitor contacts.
- Performs other duties as assigned
Additional perks of being a Texas Health employee
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
Learn more about our culture, benefits, and recent awards.
Entity Highlights:
Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.
THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.
If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
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Location: Dallas, TX US
Job ID: 25001662
Area of Interest: Clerical/Admin
Job Type: Full-time
Facility: Texas Health Physicians Group 9250 Amberton Parkway TX 75243
