Associate CNO THP

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Plano, TX US
Job ID:
Area of Interest:
Nursing Leadership
Job Type:
Full Time
Texas Health Plano

Work Hours/ Schedule: 40 hours per week

Minimum Education Required: Master's Degree in Nursing

Minimum Experience Required: 5 years hospital management experience

Minimum Licensure/Certifications Required: RN license required upon hire and certification in Nursing Administration or clinical specialty preferred.

Minimum Required Skills: Creative and strategic thinker with high ethical standards. Sound technical skills, analytical ability, good judgment, with a
strong operational background. Articulate and able to interact successfully at all levels, strong conflict resolution skills.

Qualification/ Duties:
Leadership/Professional Development: Serve as a mentor to staff in problem solving, decision making and planning activities.
Facilitate nursing orientation and internships by working with educators as needed. Lead hospital or system committees, task
forces or teams. Demonstrate accountability and responsibility by independently completing projects/assignments on time
holding self and others accountable for meeting objectives and adhering to standards. Assist in monitoring nursing sensitive
indicators and staffing effectiveness outcomes. Assist with policy development and practice guidelines to support evidencebased
care delivery and practice for nursing. Pursues opportunities for personal growth and development through meetings and
educational programs.
Professional Project and Operations Management: Serve as leader in Magnet journey. Assist and provide oversight of nursing care
delivery model and utilization of evidence-based research. Develop and promote varied change initiatives to enhance care
delivery and professional performance. Assist in day to day operations of all nursing services.
Departmental Operations: Ensures regulatory compliance standards are met, to include KPI benchmarks and all applicable
policies, procedures and processes. Communicates plans and manages change effectively regarding department issues. Provides
and promotes customer service (Patient, Employee and Physician Satisfaction). Assesses staff education and competency.
Assesses patient safety needs and maintains a safe work environment and processes. Assist in the development of, and
compliance with nursing clinical practice guidelines, standards of care and hospital policies and procedures.
Human Resources: Understand and practice in accordance with Hospital and System policies. Actively engage in recruitment and
retention strategies. Support unit practice council progress and/or development. Contribute to staff growth and development
plans. Serve as role model and mentor. Recognize staff using Applause and verbal/written feedback. Provide formal and
informal feedback to Nursing Directors regarding nursing staff performance. Maintain open, honest and effective communication
among caregivers.
Customer and Interdepartmental Relationships: Actively work to achieve excellent patient, physician and employee satisfaction
scores. Use effective interpersonal skills to address patient/family complaints or concerns collaborating with an interdisciplinary
team including physicians, staff and families as needed. Promote staff recognition. Lead or participate on teams to resolve
problems or improve care involving more than one department.
Strategic Planning/Business Operations: Provide oversight of operational and capital budgets for assigned departments/service
lines. Assist in the budget process and development of nursing strategies to meet organizational goals. Facilitate and support
effective scheduling of staff working with directors, house supervisors and staffing office to facilitate flexible scheduling to
meet the needs of patients and staff. Monitor staffing productivity, identify and evaluate patient care requirements based upon
acuity, staffing matrixes and budgetary guidelines, and monitor staffing variances. Incorporate workforce initiatives for a
healthy work environment. Participate in the development of new programs and services to meet needs of patients, physicians
and the community. Facilitate provision of equipment/supplies to support patient care and monitor costs and utilization.
Clinical Operations: Actively participate in PI processes. Monitor for regulatory compliance and patient safety initiatives
providing feedback as needed. Independently problem solve and meet needs of patient population. Participates in system task
forces to standardize clinical processes.

Entity Information:
Texas Health Presbyterian Hospital Plano is a 366-bed, Magnet-designated hospital and recognized clinical leader, providing technologically advanced care to Plano, Frisco and surrounding communities since 1991. This full-service facility features a full range of specialties including emergency medicine, cardiology, adult and adolescent behavioral health, pediatrics, an adult intensive care unit, state of the art and technologically advanced surgical services and a Level III NICU. Texas Health Plano has more than 1,600 employees and over 1,360 physicians on its medical staff in more than 65 specialties.  The hospital is an Advanced Level III Trauma Facility, accredited Chest Pain Center by The Joint Commission, named “Best Place to Have a Baby” in Collin County and a Gold-Level Mother Friendly business.  Texas Health Plano is the recipient of the Disease Specific Care Certifications from the Joint Commission in Chest Pain, Joint Replacement – Hip and Joint Replacement – Knee and an Advanced Certification as a Primary Stroke Center.   We invite you to join us in furthering your career and our accomplishments and philosophy of excellence.
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