Fort Worth, TX US
Area of Interest:
Texas Health Fort Worth
Texas Health Harris Methodist Hospital Fort Worth is seeking a Language Assistant PRN to work "as needed" to support the Patient Advocate department.
PRN "as needed" on variable days and hours with some weekend and holiday requirements
High School Diploma or equivalent required
Bachelor's Degree preferred
Completion of Catholic Charities Community Interpreting program or any equivalent interpreter qualifying program preferred
Two years of related work experience in language interpretation or bilingual customer service required, preferably in the hospital environment
English/Spanish bilingual preferred
National Professional Certification credentials (such as the CCHI Certified Healthcare Interpreter (AHI - CHI) preferred
Skills and Abilities:
Bilingual or Multilingual skills preferred with proficiency in English and one or more foreign languages both oral and written.
Strong medical vocabulary including commonly used terms and concepts related to the human body, symptoms, illness, medications, healthcare specialties, treatment and technical expressions in each language.
Good Interpersonal skills.
Ability to communicate effectively with a diverse group of professionals ranging from front line staff to clinicians.
Communication & Liaison:
Facilitate clinical communication between clinicians and LEP patients and family members using accurate verbal interpreting and if applicable, sight-translation skills. Assists staff and patients during routine and non-routine patient care activities in the hospital such as, but not limited to, patient assessment, admission process, patient education, discharge processes, discharge instructions, accessing/using pharmacy, etc.
Acts as cultural and language liaison and resource to the hospital to provide effective communication and services to patients.
Follows guidelines of interpreter's professional code of ethics" to a clearer set of guidelines, such as the Code of Ethics and Standards of Practice from the National Council on Interpreting in Healthcare (NCIHC).
Partnerships and Coordination:
With guidance and supervision from the clinician, assists with special health awareness and health literacy projects such as targeted educational programs, awareness of medication such as prescriptions use and medication adherence, understanding care routines and managing chronic conditions, etc.
Assist with patient education processes, as needed. Provides care-coordination (guiding, assisting with documentation and navigation), as required with supervision.
Documentation and Education:
Provides clinicians with culture specific information and educational insights for the care delivery processes for that specific population.
Must maintain accurate documentation for clinical encounters and/or case notes for interpretation and other cultural and care communication encounters. Provides appropriate consultation, education to staff, coordination, technical expertise and support on language related projects to entity stakeholders and work actively with community initiatives focused on the designated patient populations, as assigned under guidance from the Director/Manager.
Texas Health Harris Methodist Hospital Fort Worth is a 726-bed, Magnet-designated regional referral center that has served the residents of Tarrant County and surroundings communities since 1930. Hospital services include cardiovascular care, high-risk obstetrics, gynecology, orthopedics and sports medicine, neonatal intensive care, and trauma/emergency medicine. In early 2014, Texas Health Fort Worth will be opening a new 75,000 square foot Emergency Services Center, one of the largest in the region. Texas Health Fort Worth has more than 4,000 employees, 200 volunteers and nearly 1,000 physicians on its medical staff. Texas Health Fort Worth recently received national recognition for its oncology program and was named “Best Place to Have a Baby” in Tarrant County. The hospital is also a designated Cycle III Chest Pain Center by the Society of Chest Pain Centers We invite you to join us in furthering your career and our accomplishments and philosophy of excellence.