Plano, TX US
Area of Interest:
Texas Health Plano
Texas Health Plano is currently seeking to hire an Admissions Specialist in their Emergency Department to work on an As Needed/PRN basis.
Variable schedule - days of the week/shift times will vary to potentially include weekends, nights and holidays.
Must be available to attend 2-3 weeks of training period initially, Monday to Friday; 8:00am – 5:00pm
This position is located inside the Emergency Room. It is a fast paced environment that requires quick thinking when dealing with emergency situations. In this role, the Admissions Specialist will be exposed to various clinical emergencies as patients arrive to the ER. The majority of the shift will be spent on your feet as you register patients.
Required minimum education:
High School Diploma or equivalent
1 year of customer service experience required
Other hospital and physician office experience preferred
2-3 years of hospital admissions experience is preferred
Medical Insurance Verification experience preferred
Scheduling experience highly preferred
CHAA (Certified Healthcare Admissions Associates) preferred
Ability to type, spell, write, or print legibly with general knowledge of personal computers is required
Strong interpersonal communication, documentation, and customer service skills is required
Bilingual English/Spanish preferred
*Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
*Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.
*Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same.
*Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers.
*Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
*Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.
*Completes other duties as assigned.
Texas Health Presbyterian Hospital Plano is a 366-bed, Magnet-designated hospital and recognized clinical leader, providing technologically advanced care to Plano, Frisco and surrounding communities since 1991. This full-service facility features a full range of specialties including emergency medicine, cardiology, adult and adolescent behavioral health, pediatrics, an adult intensive care unit, state of the art and technologically advanced surgical services and a Level III NICU. Texas Health Plano has more than 1,600 employees and over 1,360 physicians on its medical staff in more than 65 specialties. The hospital is an Advanced Level III Trauma Facility, accredited Chest Pain Center by The Joint Commission, named “Best Place to Have a Baby” in Collin County and a Gold-Level Mother Friendly business. Texas Health Plano is the recipient of the Disease Specific Care Certifications from the Joint Commission in Chest Pain, Joint Replacement – Hip and Joint Replacement – Knee and an Advanced Certification as a Primary Stroke Center. We invite you to join us in furthering your career and our accomplishments and philosophy of excellence.