Arlington, TX US
Area of Interest:
Texas Health Resources System Services
As an equal partner with the System-Level Medical Director and CNO of the hospital in a triad leadership model, the Vice President of Texas Health Behavioral Health Operations will plan, direct, and coordinate the activities and functions of the hospital’s facilities through the administrative offices and the medical staff. He/she will promote a culture in line with THR’s Mission, Vision, and Values and actions in line with THR’s Promise Behaviors. The President will work to advance physician engagement and to promote effective employee, Board, and community relations. He/she will prioritize continual improvement in operational effectiveness and clinical and service excellence.
In addition, this position will be seen as a senior leader within the larger health system and will play a role in developing and implementing system-wide initiatives that move the system forward in accordance with the system’s 10-year strategic plan. The ultimate goal of these initiatives is: “To deliver outstanding value to all stakeholders and be nationally recognized as an excellent and innovative health care system where exception individuals care for individuals, Together.”
Vice President of Behavioral Health Operations has the following duties and responsibilities:
•Shared accountability with Chief Nursing Officer and system-level Medical Director, Behavioral Health for clinical excellence, quality of care, patient safety, high reliability, consumer/patient experience, care team experience, operational and financial performance.
•Effective collaboration with zone leaders and hospital triads.
•Deliver key performance outcomes.
•Participate and add value in establishing strategic zone priorities, goals and objectives. Partner with zone leaders in the development, implementation and management of clinical, service and operational plans to address continuum and integration opportunities throughout the zone. Serve effectively on various THR zone councils and committees to increase and enhance intra-zone cooperation and advance system initiatives.
•Develop, evaluate and prioritize strategies that are focused on expanding and/or enhancing THR behavioral health offerings. Collectively, these strategies will position THR as the leading behavioral health provider in the communities we serve.
•Research, analyze, and size potential growth opportunities, which are likely to include new and innovative product or service concepts and strategic partnerships.
•Assess likely revenue and profit impacts of new concepts and evaluate against investment requirements.
•Oversee all behavioral health projects.
•Attract and recruit behavioral health physicians and physician extenders for new inpatient and comprehensive outpatient care and ambulatory programs and coordinate medical staff participation in new THR Behavioral Health ventures.
•Create a collaborative environment for physicians and involves physician decision making.
•Provide leadership, direction and operational administration to 21 behavioral health facilities, either wholly owned or joint ventured through management contracts.
•Appraise and adjust operations as necessary to refine offering to ensure that they address community needs and are meeting and/or exceeding volume and revenue targets.
•Recruit and manage directors at each facility
•Oversee the system wide mobile assessment team providing consult and liaison services at all THR wholly owned and joint ventured facilities.
•Oversee the 24/7 behavioral health call center and the 24/7 THR behavioral health transfer center.
•Interact and communicate with all stakeholder groups to ensure operations meet all expectations.
•Develop and nurture positive relationships with local industries, local and state government, potential key health care providers, referral sources and community leaders and oversee the business development and marketing for the behavioral health service line.
Individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. This role requires the ability to solve problems, think outside-the-box, and be resourceful; must be result-oriented, a quick learner and self-starter. The requirements listed below are representative of the knowledge, skill, and/or ability required to build THR's culture for action.
Education and/or Experience:
•Master’s degree in Healthcare Administration or Business Administration.
•Progressive Behavioral Health administrative/operations experience for a minimum of ten years with at least 5 years in a hospital President or similar role.
•Experience in the pre/post-acute care settings is also preferred. Must have a knowledge and understanding of the issues facing the delivery of healthcare across the continuum of care services.
•A track record for developing strong, trusting, collaborative physician relations and an appreciation for and experience in partnering with and understanding the dynamics of a mixed model medical staff. Experience in managing physician and organizational conflict.
•Proven track record leading group facilitation, leadership development, team building, performance management and driving cultural and other change management.
•Experience developing and implementing a continuous improvement culture with a strong familiarity of process improvement methodologies and systems that sustain an environment of quality and cost improvement.
•Good leadership, managerial, analytical and financial skills.
•Results orientated with ability to evaluate opportunities/issues, Identify solutions, and alternative course of action and implement steps to improve performance.
•Highly self-motivated and resourceful.
•Demonstrated ability to navigate within complex organizations with multiple stakeholders.
•Able to function with limited direction and be a strategic thinker.
•Excellent teamwork and communication skill, both oral and written and project management skills.
Desired Personal Characteristics:
•Is mission-inspired ~ models a passionate commitment to the Mission of THR, and ensures the long term viability of our mission through decision-making and inspires others to do the same. Demonstrates the ability to integrate the Promise and core values of respect, integrity, compassion, and excellence, into programs and services
•Is not ego-driven, nor credit-taking. Embodies shared leadership and is a collaborative, deliberate and direct decision-maker. Has a record of functioning as a high-impact, low-ego leader who thrives in a team setting, motivated by the advancement of the organization, as well as representing a strong role model and mentor.
•Displays innovative thinking with vision. Displays excellent conceptual and planning skills appropriate to a position with responsibility for the total continuum of health care delivery services.
•Possesses a balanced understanding of clinical, business, and management requirements for various types of health care services, including knowledge of integrated delivery systems.
•Demonstrates superb interpersonal and communication skills to effectively engender confidence and trust.
•Has tenacity and perseverance in the face of challenges and can overcome obstacles to get things done. Approaches and deals with conflict creatively and constructively.
•Builds credibility and drives outcomes at the highest level; is able to operate effectively within a geographically (zone) defined organization.
•Demonstrates proven ability to lead organizations in the development and implementation of large scale change efforts through influence - creating broad organizational buy-in, excitement and commitment.