Fort Worth, TX US
Area of Interest:
Texas Health Fort Worth
Texas Health Harris Methodist Hospital Fort Worth is seeking an Admissions Specialist to work on an As Needed/PRN basis in their Emergency Room Admissions Department.
Required minimum education:
High School Diploma or equivalent
• 1+ year of customer service experience required.
• Other hospital and physician office experience is helpful
• 2-3 years of hospital admissions experience is preferred.
• Medical Insurance Verification experience preferred
• CHAA (Certified Healthcare Admissions Associates preferred)
• Ability to type, spell, write, or print legibly with general knowledge of personal computers is required
• Strong interpersonal communication, documentation, and customer service skills is required
• Bilingual is preferred
*Obtains accurate financial and complete demographic information during Pre-Admission and/or Registration pertaining to the patient account. The registration process may require use of Computers on Wheels (COW’s) Essential.
*Presents and thoroughly explains legal, ethical, and compliance related documents. Maintains knowledge of local, state government and federal programs. Provides all payment options: cash, checks, major credit cards/debit cards and THR Financing. This may require preparation and distribution of documents.
*Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as, Central Business Operations to resolve patient accounts. Coordinate accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self-pay deposits, and patient balances.
*Protects the integrity of the Medical Record. Elimination of duplicate identities (multiple identities per person), Overlays (same, identity for multiple people), Shared Identities (2 or more people claim to be same unique identifier (SSN) Maintains error tolerance rate of 90%.
*Reviews on-line edit and perform necessary action to correct the patient account. Distributes corrections as appropriate.
*Obtain and/or update verification of benefits and/or /pre-certification of test or procedure. Uses automated and manual processes to obtain information pertaining to the patients benefits when applicable
*This position serves as the first point of contact for our patients and exemplifies personal warmth and patient engagement, professionalism, is discrete,
and offers solutions in anticipation of patient needs. Greets every patient verbally, with eye contact and body language that is welcoming and friendly.
Gives total attention to patient and listens to what patients are saying and is conscious of non-verbal clues to patient's status. Seeks to personally
provide resolution to patient issues/needs or personally hands off to a more suitable level of staff member.
*Verifies and obtains patient demographic information. Collects complete financial information to include payer name, identification number, group
number, subscriber, precertification, and complete mail claim information. Positively identifies all patients prior to registration or revision. Explains
consent information, obtains signatures and witnesses with no omissions. Distributes literature to patient to include information related to Advance
Directives and Patient Rights and others according to procedure.
*To minimize THR's financial risk by identifying and collection of know out of pocket expenses at the point of service. Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as, Central Business Operations to resolve patient accounts. Coordinate
accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self pay deposits, and patient balances.
*It is the policy of Texas Health to establish time and duration of work hours according to patient service needs, work production flow and state and federal guidelines. Since every employee is important and vital to the Texas Health mission, timely and regular attendance of each employee is critical including reporting to work on time as scheduled and remaining at work for the entire scheduled shift. This expectation is also in place for those occasions of inclement weather.
*In keeping with it's mission of service to the community, Texas Health encourages its employees to be involved in community service that supports our mission and values by participating in hospital/community based activities.
Texas Health Harris Methodist Hospital Fort Worth is a 726-bed, Magnet-designated regional referral center that has served the residents of Tarrant County and surroundings communities since 1930. Hospital services include cardiovascular care, high-risk obstetrics, gynecology, orthopedics and sports medicine, neonatal intensive care, and trauma/emergency medicine. In early 2014, Texas Health Fort Worth will be opening a new 75,000 square foot Emergency Services Center, one of the largest in the region. Texas Health Fort Worth has more than 4,000 employees, 200 volunteers and nearly 1,000 physicians on its medical staff. Texas Health Fort Worth recently received national recognition for its oncology program and was named “Best Place to Have a Baby” in Tarrant County. The hospital is also a designated Cycle III Chest Pain Center by the Society of Chest Pain Centers We invite you to join us in furthering your career and our accomplishments and philosophy of excellence.