Nurse Manager-Behavioral Health

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Location:
Arlington, TX US
Job ID:
96390
Department:
Psych Admin
Area of Interest:
Nursing Leadership
Job Type:
Full Time
Qualifications:
Overview:
Texas Health Arlington Memorial

Qualifications/Duties:
Texas Health Arlington Memorial Hospital is currently hiring for a Nurse Manager I - Behavioral Health. The Nurse Manager provides the leadership and strategic planning of the nursing and clinical services of the Behavioral Health Unit. As a member of the Leadership Team, this position ensures the development, implementation and evaluation of policies, programs and services consistent with the facility's goals and objectives and actively participates in a leadership role by consulting facility management in designing and providing total patient care and services. Responsibilities include the overall administrative processes and management systems for all nursing/clinical services offered at the facility, promotion and maintenance of a therapeutic environment and development and implementation of clinical treatment programs. The Nurse Manager participates in the hospital's strategic planning and contributes to the achievement of institutional goals and objectives. Experience in implementation of Joint Commission, CMS, and State hospital standards and, in particular, the integration of psychiatric/rehabilitation nursing into these standards strongly preferred

Hours: M-F 8:00 am - 5:00 pm with a variable schedule according to volume and needs of the department

Required minimum education: BSN required with MSN preferred.

**** Psychiatric inpatient/outpatient experience is highly preferred ****

Required minimum experience: Five years experience as an RN with three years in increasingly responsible leadership position.
Required license/certification: RN, American Heart Healthcare Provider BLS, CPI (within 30 days of hire)

Required skills: Practices within the regulations of the Texas Nurse Practice Act. Proactive problem solving; good interpersonal, verbal and written communication skills; basic computer skills; time management.

FISCAL MANAGEMENT:
Prepares operating and capital budgets for areas of responsibility.

Manages approved operating and capital budgets effectively and adjusts strategies as needed to meet budget expectations.

Identifies and evaluates patient care requirements and outcomes based upon patient acuity, system and budgetary guidelines.

Budgets are completed on schedule, within parameters and with justifications submitted to Director

An action plan that addresses variances (positive and negative) is developed

Entered patient charges are monitored for accuracy and completeness

Nursing charting is monitored for completeness accurately supporting patient charges
Management reports are utilized to evaluate budget and staffing variations

Information is communicated from management budget reports to direct care providers
Adequate staffing is provided to meet patient needs

Daily staffing issues are resolved (seeking assistance from Director as needed) before leaving at the end of the day

Flexible scheduling is supported to meet the needs of patients and staff members

Employees are scheduled effectively to achieve productivity while remaining within budgeted hours per patient day and reducing overtime
There are proactive contingency plans for staffing during times of low census.

HUMAN RESOURCES
Meets patient care requirements and staffing needs.
Functions as a Retention Officer.
Completes personnel functions including staffing, performance reviews and corrective action
Promotes professional growth and development of employees.
Maintains a predicable schedule, including time on and off shifts such as weekends and holidays.
Maintains collegial relationships with staff, physicians, other departments and Administration.
Unit care delivery system is planned for maximum utilization of staff
Schedules are balanced to meet unit needs
prior to posting
Reporting and discussion with staff of their concerns is fostered
Qualified and competent personnel able to support the skill level required and the goals established for the unit are retained. KPI target is met
The appropriate number and level of personnel are on duty each shift to provide safe care
Staff performance appraisals are complete and presented on time
Evaluation scores are trended to assure budgetary compliance (graph presented at time of appraisal
Personnel policies are understood and adhered to
Corrective action is taken in a timely manner using clear, complete documentation
Director and Chief Nursing Officer collaborated with prior to suspensions/terminations
Dress Code regulations are supported, immediate corrective action taken
Professionalism, independence and critical thinking are fostered
A quiet, organized, professional atmosphere is maintained on the unit
Rewards and Recognition program is utilized
Changes to expected schedule are communicated to nursing area charge nurse, area Director and Nursing
Administration (including planned out of building meetings). Unscheduled absences are minimized. Coverage by a
peer is arranged during scheduled time off or out of building
A positive problem-solving attitude is demonstrated to staff, physicians and peers. Able to negotiate optimal resolution of issues.

CUSTOMER SATISFACTION
Incorporates customer needs and expectations into daily operations and business planning strategies.
Promotes team building strategies and principles of group process in interaction with staff.
Customer expectations are determined by collaborating with customer groups (staff, physicians, patients, family,
external customers)
In conjunction with staff, customer satisfaction is evaluated on a regular basis to determine gaps between actual
performance and expectations
Appropriate action is taken to remedy gaps in a timely manner
Patient, staff, physician, other department complaints are discussed with Director and followed up with a written
report submitted to CNO within 24hrs
Overall employee and physician satisfaction scores meet standard.

CONTINUOUS IMPROVEMENT
Develops, implements, monitors and assesses processes that impact patient outcomes.
Maintains CI records. Tracks and tends outcome data. Develops, implements, and effectively communicates action
plans.
Requires knowledge of CI principles and clinical practice model standards.
In collaboration with staff and other disciplines action is taken to resolve ineffective processes
Follow-up of UOR's, medication errors and other unusual events are complete and timely
Nurse to nurse reports are evaluated for accuracy and completeness
Outcomes information is disseminated
Quality KPI's (as they affect assigned unit) are met
Benchmark data from internal and external sources is used to identify opportunities for improvement of care and patient safety.
NURSING PROCESS AND CARE
Works on assigned unit at least two 12 hrs shift in charge or delivering direct patient care within the appraisal year
Elements of the Nursing Process are performed using age specific guidelines in a timely, accurate, and complete manner with supportive documentation.
Departmental policies and procedural guidelines that are compliant with the requirements of each regulatory
agency are developed, implemented and maintained as current
Admission, transfer and dismissal activity is directed to attain best possible patient flow
Continuity of patient care inter-shift and inter-hospital is maintained; assuring that patient report includes bedside
rounds with both the oncoming and off going nurses
Out of hospital transfers are coordinated in a timely manner
Nursing care, the environment and unit equipment are assessed on an ongoing basis to ensure high standards of
care delivery, cleanliness and safety
Nursing documentation is reviewed and staff coached as indicated
Potential patient/family/physician problems are identified with interventions
Practice changes are successfully implemented
KPI targets are met
A minimum of one staff meeting per shift is held monthly
Minutes reflect safety issues are addressed each meeting and staff is encouraged to share information and
participate in decision making
Unit/area communication book is kept current
Staff attendance at meetings on and off the unit is facilitated. A consistent attendance rate of 75% by on-duty staff is maintained


Entity Information:
Texas Health Arlington Memorial Hospital, a 369-bed acute-care, full-service medical center has been serving Arlington and the surrounding communities since 1958. Hospital services include comprehensive cardiac care, women’s services, neurosciences, cancer services, orthopedics, emergency services and an advanced imaging center. Texas Health Arlington Memorial has over 1,600 employees, 250 volunteers and 630 physicians on its medical staff. We invite you to join us in furthering your career and our accomplishments and philosophy of excellence. For more information, visit TexasHealth.org/Arlington.
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